Fulfilment and delivery details
Find out the last days for ordering gifts in time for Christmas this year.
There are some exceptions, so check the full list of last shipping days on the PDF below to avoid disappointment.
Prints on demand - all delivery destinations
The last day to order prints on demand for delivery in time for Christmas is 17 December 2013
All other products - UK
The last day to order all other products for delivery in the UK in time for Christmas is 19 December 2013.
All other products - Europe
The last day to order all other products for delivery in Europe in time for Christmas is 11 December 2013.
All other products - rest of the world
The last day to order all other products for delivery outside of the UK and Europe in time for Christmas is 5 December 2013.
Orders placed after these dates may not be delivered by Christmas Day.
For the last ordering days in time for Christmas for each country that we ship to (for all products except prints on demand), please download the last delivery days PDF (42KB) and check the 'EuroPriority Business' column for delivery to Europe and the 'GlobalPriority' column for the rest of the world.
Prints on demand
Please note, prints on demand are shipped from a separate warehouse to other products, so they may take longer than other products. Please see below for more information.
Prints on demand delivery times
up to 10 working days
up to 21 working days
up to 21 working days
up to 30 working days
All other products
All other online orders are delivered to UK mainland addresses via Royal Mail or Parcel Force within 3 - 5 days of payment confirmation. Deliveries to the European Union and to the rest of the world take 5 - 7 working days after payment confirmation.
Please note that packages must be signed for, so please keep this in mind when specifying your order delivery address. Please note we cannot deliver to PO Box addresses.
Delivery costs for non-print products
No. of items
USA / Canada
Rest of World
5 to 7
For further delivery information or for any other queries please contact our fulfilment office on email: firstname.lastname@example.org or call us +44 (0)207 942 5494.
- Goods may be returned for full refund up to 28 days after date of purchase, if faulty or damaged in transit.
- Orders cancelled after despatch may be returned for full refund within seven working days, but must be returned by registered post with an enclosed proof of purchase. Upon receipt and inspection of products, a refund will be issued to the customer’s credit card.
- Full credit card details will be required for all refunds. These may be enclosed with the return or can be provided by phone on the above contact number.
- Refunds will only be made to the credit card used to place the original order.
- No credit card details are retained by the NHM online shop after use.
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+44 (0)20 7942 5725. Email
+44 (0)20 7942 5494. Email
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Write to: Natural History Museum
London SW7 5BD
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